Welcome to OmniSaaSy
This is the documentation for OmniSaaSy, the bi-directional relay between your customer channels and your Intercom workspace. Reviews, comments and direct messages from each connected channel arrive in Intercom as conversations, and replies from Intercom are relayed back to the channel they came from.
- Guides: start with Getting started, then Connecting Intercom, Connecting channels, Configuring channels, Managing billing and Managing your team.
- Channels: one page per supported channel covering what you need on the platform side, how the connection works, and what is relayed in each direction.
- Conversation tags: every tag OmniSaaSy applies in Intercom, in Conversation tags.
- Troubleshooting: known problems and their fixes, in Troubleshooting.
- Versions: use the version dropdown in the navbar to switch between released versions and the unreleased "Next" docs.